Fred's Belgian Waffles and Ice Cream

I had this place on my "must try" list for one of my visits to Antigua. My husband and I stopped by on Monday evening and the woman who was working was extremely unfriendly and rude. Her attitude was sour and hostile before we even asked a question or placed an order and the entire process was uncomfortable. We took the ice cream to go and asked about a cover, her response was "foil paper", even though we could see the covers on the shelf. The ice cream was below average taste and we tossed it after a few bites, I can't help but wonder if her demeanor spoiled the ice cream. Customer service needs to be addressed. I will never return.

Horrible experience. I got served raw waffles and the lady had the nerve to look at me and tell me that's how it stays like I've never had it before. Very disappointed of the size because of the price that it cost.

I ordered one scoop of Chocolate Chip in a waffle cone and it was pretty average. The ice cream was pretty tasteless, though the waffle cone was good. The menu isn't the clearest, so I wasn't aware you could order an actual waffle with ice cream on it, which seems like it might be tastier than what I had.

My favorite ice cream in the world and Antigua is the only place I can get it on this side of the Atlantic!

Really delicious, smooth and rich ice-cream, not to mention great customer service. Worth the money.

Amazing flavours.sorbet.passion fruit.raspberry and also wide variety for persons who do not like sorbets.cookies and cream.vanilla.speculouse. Creme brulee etc.

The icecream was delicious, and the area is great to grab and take a walk on the dock at heritage que

The waffles was delicious.and the smell would captivate you first while waiting for for it to be done

Love that the ice cream are made there and you can actually taste the full flavor of whatever you choose.

Good customer service. Great Belgian Ice Cream and waffle cones. A great ice cream spot to go after a great dinner in downtown St. John's.

Love the variety of ice creams they have, the waffle cones are not had. The service however can be improved, hence the 4 stars. Location is nice as well.

Always my go-to place for waffles and ice cream. Service is always good and the staff is very pleasant.

Amazing Customer service! One employee went above and beyond, so disappointed I didn't get her name. (Lady with the locks) who worked on Sunday 09.10.23. Thank you!

Customer service was great. Mango ice cream is out of this world. It's like all the Mangoes on the island are compressed in every bite. The heat of the evening melts the ice cream quickly but the waffle cone is crunchy, tall and tasty to perfection! I will definitely have some more before long! Thank you!

Fantastic ice cream and fresh tasty waffle cones. Everyone loved the unique flavours.creme brûlée was delicious!

This place is amazing! I love waffle cones, so why not try an actual waffle with my ice cream, right? ! It was hot and fresh. The tasty ice cream just melted on top. It was delicious!

Lovely fairly priced homemade ice cream however only downside is the ppl who come and approach customers begging for money

Best ice-cream on Island, good customer service with a smile. I think it's time to add some new flavours and twist to the options there.

My ice cream was awesome. The sever was extremely patient with me, she made me sample the one's I wasn't sure of. Get place for an evening lime

The warmth of the sugar cones with the cool natural flavor cream makes for a great combination. Always enjoy